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Company Profile
Who We Are? BIGFACE is an original design brand focusing on "pet travel", aiming to build a brand dream of a world where humans and pets coexist harmoniously. We are a manufacturer with 20 years of experience in manufacturing webbings. We have been serving global high-end brands such as Ferrari, BMW, Mercedes-Benz, and the Champions League for many years, providing customized services for peripheral webbing products for top events. We have the qualifications and production of top domestic suppliers. What We Do? The BIGFACE brand has been promoted in the domestic market since 2016. With pet leash as its core product, BIGFACE develops pet collars, harnesses, car safety belts, taveling bags, etc. That are used for both cats and dogs in different scenes. BIGFACE has launched various themes & styles to meet different tastes for customers. Our Mission & DreamAccording to historical records, human beings have kept pets since 100, 000 years ago. It is believed that every pet has a l... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Big Face Co., Ltd is located in Jiangsu in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Pet Product, Pet Traveling Bag, Pet Harness, Pet Leash, Pet Collar, Pet Feeding Bowl, Pet Water Dispenser, Pet Massage Products. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
