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Company Profile
TOPTION is professional lab solution provider, and all devoted to provide the best solutions & products for global customers, who are work in biology, chemistry, pharmaceutical, environment analysis, food, academic research, etc. Regardless of the field you work in, we keep striving for the same goal: To provide you with the most suitable solutions & products, to make your research more accurate & efficient. TOPTION headquarters is located in Xi′an, China, where own hundreds of universities and research institutes, and famous as its thousands of years long history culture. Profound culture and strong scientific research strength, provide sustained and vigorous power for TOPTION development, so that make us could provide better products, solutions and service for you continuously. Main products contains chemical synthesis reactor, rotary evaporator, wiped film evapaorator, molecular distillation, short path distillation, thin-film evaporator, photochemical reactor, ... [View More..]
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FAQ (Frequently Asked Questions)1. Where is your company located?Xi`an Toption Instrument Co., Ltd. is located in Shaanxi in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Molecular Distillation, Rotary Evaporator, Glass Reactor, Crystallization Reactor, Centrifuge Extractor, Decarb Reactor, Rising Film Evaporator. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
