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Company Profile
Hefei Ecocoffee Company Limited, based in Hefei, Anhui, is a professional trader principally engaged in the research, development, and sales of Coffee and Bar accessories, especially the ice coffee brewers, coffee drippers, coffee grinders, French press and coffee tampers, etc. Supported by our cooperation factories in Jinhua, Cangzhou and Guangzhou, and depending on our rich experience in this field as well as good quality of our products, we have captured a large share in the global market including Europe, America, Asia, etc. With our innovative concepts and styles, and quality service, we′ve won more and more customers′ trust. Besides, We also have an outstanding engineer team, and are equipped with functional production lines. Our Advantage is that: NO MOQ for any orders in our company; Quality Assurance, Payment will be refunded if products not as described; Quick shipping, usually we will refund 1% -3% if delayed; Resend or refund if products damaged during shippi... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Hefei Ecocoffee Co., Ltd. is located in Anhui in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Coffee Utensils. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
