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Company Profile
FelicityESS is located in Guangzhou, China, with 17 years of experience from Felicity Group, focuses on MID-to-high-end energy storage markets in Europe, the US, Australia, and South Africa. As a high-tech company in photovoltaic energy storage, FelicityESS offers eco-friendly, smart, sustainable energy storage solutions aimed at delivering high value and quality clean energy to upscale households and business clients. Lt drives green, low-carbon development and fosters the Broad adoption ofclean energy for environmental sustainability. To meet diverse market and customer needs, FelicityESS has expanded its range toed include advanc residential and commercial energy storage products such as off-grid and on-grid inverters integrated storage systems, and EV charging stations. These additions not only enrich our lineup but also strengthen our core competitiveness in smart energy solutions. Our products offer flexible energy conversion, efficient storage solutions for homes and business... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Guangdong Felicity New Energy Co., Ltd. is located in Guangdong in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Battery Pack, Hybrid Inverters, All-in-One Hybrid Ess, Solar Energy Storage Systems, Balcony Ess Solutions, Commercial Ess Cabinet, Fsolar Smart Energy Management Platform, EV Charger. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
