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Company Profile
HEAT ELEMENT was founded in 1995 for the purpose of providing top quality Infrared technological solutions to the industrial/commercial heat application. Right from the start the factory distinguished itself for excellent products: Our dedication to research and increasingly reliable technology have made us pioneers and world leaders in infrared technologies. Our customers, whether they are small paint shops or multinationals, choose us because they want to maintain their competitive advantage and they see our company as a solid efficient partner. Creativity and innovation, research and passion, quality and after-sales service are the elements of success that guide HEAT ELEMENT every day throughout the world. Today Heat Element not only can produce the IR lamps with any length, any power, any shape, any configuration to match your specification, but also has the capability to design, manufacturing, fabricating the whole set of IR equipment (IR ovens, IR furnace, IR modular and syste... [View More..]
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FAQ (Frequently Asked Questions)1. Where is your company located?Shanghai Heat Element Electric & Lighting Co., Ltd. is located in Shanghai in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are IR heat lamp, infrared heat lamp, quartz heat lamp, quartz IR heat lamp, halogen heat lamp, halogen IR heat lamp, medium wave IR heat lamp, short wave IR heat lamp, long wave IR heat lamp, twin tube infrared heat lamp, single tube infrared, heat lamp ,carbon firbre heat lamp??? gold coating IR heat lamp??? gold reflector IR heat lamp, white reflector IR heat lamp, clear IR heat lamp, round shape IR heat lamp, special shape IR heat lamp.(Remark:only overseas sales). Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
