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Company Profile
Located in Hangzhou, a famous silk city since the Western Han Dynasty, Hangzhou Diecai Silk Company was founded with its good geographical advantage. Silk is a natural protein fiber that always stands for a healthy, luxurious and positive life attitude; It′s widely appreciated and used in thousands of families in daily lives. Our company logo--a colorful butterfly which is made of silk symbolizes the character of silk--elegance, smoothness, softness, and brightness. Our logo also stands for our company′s value--keep flying and moving forward, grow up with our distinguished customers step by step. Our main products include silk scarf, silk fabric, silk eye mask, silk pillowcase, silk sleepwear, etc. Though the company is new, our workers are very experienced and have devoted themselves to the silk industry for most of their lives. With an eternal company development vision with a win-win strategy, we′re always providing the best silk products and the best service to... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Hangzhou Diecai Silk Co. Ltd is located in Zhejiang in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Silk Scarf, Silk Eye Mask, Silk Pillowcase, Silk Sleepwear, Silk Fabric, Silk Tie. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
