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Company Profile
KNOWS is proudly based in beautiful Xiamen city. We devotes to aroma diffusers, incense set, scented candle and other aroma products. Our mission here at KNOWS is to improving and innovating perfect scented products that are best for creating a more environmental, health and natural aromatic environment. The philosophy at KNOWS is to focus on clients′ projects from start to finish and create valuable solutions to meet their sourcing needs. We do not source things only but we make things better! We are proud to have built a reliable reputation, quality-assured and efficient organization with our esteemed clients. This unique reputation is derived from our consistent commitment for prominent quality. We understand the business environment and the requirement of consumers like we grow up with our direct clients step by step. We are able to offer support and help to customers at all stages of the buying and development process (from concept and design of product through to manufac... [View More..]
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FAQ (Frequently Asked Questions)Where is your company located?Knows(Xiamen)Aroma Crafts Co., Ltd. is located in Fujian in China. Visits are welcome by appointment. Please submit an inquiry through our contact page. What products do you mainly export?We mainly export Scented Candles, Aroma Reed Diffuser, Car Air Freshener, Incense Sticks, Fragrance Oil Burner, Potpourri. Product availability and specifications may vary. For detailed information, please submit an inquiry. Can you handle shipping and customs?We assist with shipping (FOB, CIF, etc.) and provide guidance on customs clearance. Terms vary by destination. Please contact us for details. What payment terms do you accept?We accept T/T, L/C, and Western Union. Terms depend on order size and client agreement. For custom payment options, please contact us. Can I get samples before placing a bulk order?Yes, samples are available for quality evaluation. Fees and shipping may apply, refundable upon order confirmation. Please request samples here. How do you control quality?We maintain strict quality control, including inspections and testing. For certifications or QA details, please contact us. What is the usual lead time for orders?Lead times vary by product and quantity, typically 3 - 30 days. For accurate estimates, please contact us. Do you provide OEM or custom packaging?Yes, OEM and custom packaging are available. For MOQ and details, please contact us. Can I visit your company or have a video factory tour?Visitors are welcome by appointment, and video tours are available. Please schedule via our contact page. |
