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Company Profile
In today′s highly competitive and diversified business environment, our company shines like a brilliant star, attracting the attention of many partners and customers with its diverse product range and consistent business philosophy. Our product lineup is diverse, ranging from high-end large coffee roasters to small capacity precision and attractive small roasters, from cutting-edge technological products to various services that cater to people′s lives. Since its inception, "Quality First, Customer First, Credit-based" has been deeply engraved in the soul of the company and has become our unwavering business creed. In terms of quality control, we use the best raw materials, combine exquisite craftsmanship and rigorous inspection to ensure that every product is a masterpiece. When facing customer needs, we do not stop at surface requirements, but deeply understand and meet their potential needs. Whether it is customized solutions or thoughtful after-sales services, they a... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Zhengzhou Blue Whale Machinery Equipment Co., Ltd is located in Henan in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are coffee roaster. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
