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Company Profile
Established in 1992, Starmatrix Group Inc. is one of the leading manufacturer of Garden, Pools & Leisure in China with more than 83000 square meters land and 46000 square meters workshop, we can cater to the capacity of our customers worldwide. With close co-operation with the designers in Europe and USA, all our products have its unique distinctive appearances and exquisite techniques. We are always providing the latest designed patented products with the widest usage. In the challenge of globalization, Starmatrix has established an efficient management system based on ERP and passed ISO9001: 2008 quality management, ISO14001-2004 environment management and BSCI. We are fully equipped with plastic injection, extrusion, blow molding and metal processing machines to enable us to produce most of our parts in house to be most cost effective. With 4 assembling lines and over 200 qualified engineers and workers, we can cater to the capacity of our customers worldwide and have confide... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Starmatrix Group Inc. is located in Jiangsu in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Swimming Pool, Pool Filter, Solar Shower, Solar Heater, Pool Pump, Faucet, Hose Reel, Paint Brush, Paint Roller, Grease Gun. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
