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Company Profile
Established in 2010, Chaozhou Hengwei Ceramics Technology Co., Ltd. is a company specializing in the research, development, sales and service of smart toilet and smart toilet cover, covering an area of 30, 000 square meters. We are committed to strict quality control and customer service to ensure customer satisfaction. We insist on maintaining innovation to meet various requirements. To provide satisfactory products and services, we have established a modern quality management system that complies with international standards. In addition, most of our products have obtained CE, Watermark, EN1717, ETL and CUPC certificates. Our products have been exported to Europe, America, Australia and other countries. Welcome OEM and ODM customers, we are pleased to establish cooperation with customers from all over the world. Let′s create a bright future! Meanwhile, Hengwei also have a strong after sales service team to help customers with solving the problem of installation, use and main... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Chaozhou New Hengwei Ceramic Technology Co., Ltd. is located in Guangdong in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Smart Toilet, Smart Toilet Seat, Smart Wall Hung Toilet, Smart Floor Mounted Toilet, Intelligent Toilet, Auto Toilet, Auto Smart Toilet. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
