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Company Profile
Hangzhou Radiant Glass Import and Export Co. Ltd is a glass smoking products corporation that enjoys a good reputation among international wholesalers and focusing on related products manufacture and export trading for more than 10 years. We have rich experience in international orders including customization services. We focus on clients′ demands and requirements. From quotation to after-sale we offer professional and thoughtful service to save your time. We provide high-quality products at a reasonable price. We stick to the principle of quality first, service first, continuous improvement, and innovation to meet the customer′s demands; We put zero defects, zero complaints as the quality objective. We also pursue a cool and smooth hit of smoking water pipe, which provides smokers with the best experiences. Thick glass, smooth hits, and exquisite craftsmanship can ensure long life and optimal experience. Whatever your preference, we have the pipe to suit your needs. Rad... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Hangzhou Radiant Glass Import & Export Co., Ltd. is located in Zhejiang in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Glass Water Pipe, Glass Pipe, Oil Burner Pipe/Bowl, Silicone Pipe, Quartz Banger, Downstem, Glass Bowl, Glass Accessories, Ash Catcher, Glass Smoking Pipe. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
