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Company Profile
Our Mission: Let all the pets lead a more comfortable life! Our Vision: Let the Rena person developed with company together and achieve their dream! Our Value: Integrity, Innovation, Team, Altruism, Passion, ExcellenceHangzhou Rena pet products Co., Ltd was established on year of 2008. We engage in pet supplies, with customers all around the world. We have been committed to deliver our thoughtful ideas to our customers and our one-stop service has benefited all our partners. Our company are located in Hangzhou, our factroy is located in Shaoxing. The cat tree, pet bed, pet garment, pet plush toy and some other textile items, are made by our own factory. Our design team produces ideas, and the real samples of these ideas launched every end of the month, that means we produce nearly 3600 new items a year with creative concepts for daily and seasonal category. And these were all done in our office center. You are welcome to call out for fresh items whenever you want as we are ready eve... [View More..]
Contact Us
FAQ (Frequently Asked Questions)Where is your company located?Hangzhou Rena Pet Products Co., Ltd. is located in Zhejiang in China. Visits are welcome by appointment. Please submit an inquiry through our contact page. What products do you mainly export?We mainly export Pet Products. Product availability and specifications may vary. For detailed information, please submit an inquiry. Can you handle shipping and customs?We assist with shipping (FOB, CIF, etc.) and provide guidance on customs clearance. Terms vary by destination. Please contact us for details. What payment terms do you accept?We accept T/T, L/C, and Western Union. Terms depend on order size and client agreement. For custom payment options, please contact us. Can I get samples before placing a bulk order?Yes, samples are available for quality evaluation. Fees and shipping may apply, refundable upon order confirmation. Please request samples here. How do you control quality?We maintain strict quality control, including inspections and testing. For certifications or QA details, please contact us. What is the usual lead time for orders?Lead times vary by product and quantity, typically 3 - 30 days. For accurate estimates, please contact us. Do you provide OEM or custom packaging?Yes, OEM and custom packaging are available. For MOQ and details, please contact us. Can I visit your company or have a video factory tour?Visitors are welcome by appointment, and video tours are available. Please schedule via our contact page. |
