Hot Products
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Company Profile
Our Mission: Let all the pets lead a more comfortable life! Our Vision: Let the Rena person developed with company together and achieve their dream! Our Value: Integrity, Innovation, Team, Altruism, Passion, ExcellenceHangzhou Rena pet products Co., Ltd was established on year of 2008. We engage in pet supplies, with customers all around the world. We have been committed to deliver our thoughtful ideas to our customers and our one-stop service has benefited all our partners. Our company are located in Hangzhou, our factroy is located in Shaoxing. The cat tree, pet bed, pet garment, pet plush toy and some other textile items, are made by our own factory. Our design team produces ideas, and the real samples of these ideas launched every end of the month, that means we produce nearly 3600 new items a year with creative concepts for daily and seasonal category. And these were all done in our office center. You are welcome to call out for fresh items whenever you want as we are ready eve... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Hangzhou Rena Pet Products Co., Ltd. is located in Zhejiang in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Pet Products. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
