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FAQ (Frequently Asked Questions)1. Where is your company located?Shanghai Sea Song Co., Ltd. is located in Shanghai in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Circlip DIN471 DIN472 DIN6799 DIN983 DIN984, Retaining Ring E Ring Snap Ring V Ring, Spring Washer Lock Washer Disc Washer, DIN2093 DIN6796 DIN6798 DIN6797 Nfe25-511, Contact Washer Conical Washer, Parallel Key DIN6885A Machine Key DIN6880, Spring Pin ISO8752 DIN1481 Coiled Pin ISO8750, Taper Pin Dowel Pin DIN7979 DIN7978 DIN6325, Eyebolt Eyenut DIN580 DIN582 DIN444, Steel Balls Chrome Steel Balls Auto Parts. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |