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Company Profile
We are a modernized and professional elevator & escalator group which integrates the design, development, manufacturing, sales, installation, and maintenance into a whole. We are becoming a R&D center with specialized division and cooperation for elevator & escalator. <br/><br/>Our main products include passenger elevator, panoramic elevator, hospital elevator, home elevator, freight elevator, car elevator, escalator and moving sidewalk/travelator. Elevator with machine room and machine roomless, speed from 0.5m/s to 10.0m/s. Escalator with VVVF drive and smart sensor control. They are applicable for residence, business buildings, factories, shopping centers, airports, bus stations and other places. <br/><br/>Our elevator & escalator is very precise and efficient but operation is simple, it can be mastered by engineers easily. Our mechanical design technology is advanced and can be fitting to different requirements from customers. <br/><br/>Most of our parts suppliers ar... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Huzhou STAR Elevator Co., Ltd. is located in Zhejiang in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Elevator, Lift, Escalator, Passenger Elevator, Home Lift, Moving Sidewalk, Sightseeing Elevator, Freight Elevator, Parking System, Elevator Parts. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
