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Company Profile
TERA, a distinguished company based in the heart of China, has established itself as a pioneer in the manufacturing of advanced fire trucks. With a robust history spanning several years, TERA has consistently delivered high-quality firefighting vehicles that have become the backbone of numerous prominent Chinese companies and fire departments. Our commitment to excellence is evident in every vehicle we produce, and it is this dedication that has earned us a reputation for reliability and innovation in the firefighting industry. Our journey began with a simple yet profound mission: To save lives and protect property by providing the best firefighting equipment available. This mission has guided us through the years as we have continuously strived to push the boundaries of what is possible in fire truck technology. Today, TERA stands as a testament to our unwavering pursuit of excellence, with a diverse range of firefighting vehicles that cater to the unique needs of our clients. As w... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Suzhou TERA NP Group Co.,Ltd is located in Jiangsu in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Fire Fighting Truck, Unmanned Aerial Vehicle, Fire Truck, Fire Fighting Robot, Drone Accessories, Reconnaissance Drone, Airport Fire Truck, Emergency Fire Truck. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
