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Company Profile
Tongyi originated from Taiwan, in order to meet the needs of mainland customers, in April 1999, the company set up an assembly plant in Dongguan of the Pearl River Delta, and began to sell some of its products to the Pearl River Delta market. Adhering to the purpose of "excellence, quality first", the company is committed to the research and development of intelligent automation equipment innovation, intelligent manufacturing and the whole plant planning, to provide intelligent factory overall solutions, is a professional engaged in intelligent automation equipment, design, research and development, production, sales and service in one of the intelligent manufacturing high-tech enterprises. In order to meet the needs of customers in the YangtzeRiver Delta, in August 2011, we established an assembly plant in Suzhou of Yangtze River Delta. With abundant manufacturing experience and high-quality service, we provide customers with intelligent manufacturing automation equipment for the w... [View More..]
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FAQ (Frequently Asked Questions)1. Where is your company located?Dongguan Tongyi Plastic Machinery Manufacturing Co.,Ltd is located in Guangdong in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Robots, Drying & Dehumdifying System, Conveying & Feeding System, Cooling & Heating System, Dosing & Blending System, Granulators. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
