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Company Profile
XIAMEN CHARM GARDEN / XIAMEN RISTAR is a professional manufacturer and exporter of high quality outdoor GRC / GFRC (Glass Fiber Reinforced Concrete) fire pits, tabletops, benches, planters, fountains, etc. Xiamen CHARM GARDEN operates our own factory′s export business and makes marketing and promotion. ---Our own subsidiary factory ( Zhangzhou Charm Garden Outdoor Living Co., Ltd. ) is located Zhangzhou High-tech Zone, covering more than 11000 sqm (expanding from 6000 sqm to 11000 sq). Through our engineering team and skillful craftsmen mutual efforts in the past years, we have upgraded our processing technology. Now, our factory can produce high quality fire pit in original concrete color and other weather resistant colors for North American and European high-end market. --Our production department has improved the GFRC material formula according to climate changes around the world to enhance the weather resistance of concrete fire pit and other outdoor concrete furniture, so... [View More..]
Contact Us
FAQ (Frequently Asked Questions)1. Where is your company located?Xiamen Charm Garden Industry And Trade Co., Ltd. is located in Fujian in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us. 2. What products do you mainly export?Our main products are Gas Fire Pits, Concrete / Grc/ Gfrc Fire Pits, Concrete Gas Fire Pit Table, Concrete Table Tops, Concrete / Grc / Gfrc Flower Pots Planters, Glass Wind Guards, Outdoor Fire Pit Table, Outdoor Furniture, Stone Lanterns / Benches / Bird Baths / Fountain, Stone/Polyresin/Fiberglass/Grc Fountain. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us. 3. Can you handle shipping and customs?We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us. 4. What payment terms do you accept?Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us. 5. Can I get samples before placing a bulk order?Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms. 6. How do you control quality?We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us. 7. What is the usual lead time for orders?Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us. 8. Do you provide OEM or custom packaging?Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us. 9. Can I visit your company or have a video factory tour?Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us. |
