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Company Profile
About Us: New Mstar specializes in extracting active ingredients from natural plants and herbs. With many years research & Development and producing experiences, we have set up strict quality control system to ensure high-quality standard which enable us supplying various botanical extracts as per clients′ customized demands. We are well-equipped with advanced production technology and facilities for extracting, concentration, column chromatography, refined separation, vacuum drying and spray drying. In strict accordance with the GMP standards to ensure that the quality of manufactured productsWe are dynamic in developing innovative products under the premise of the continuity and diversity of herbs. We believe that the natural specialty ingredients and innovative technology are the best basis for us to serve our client′s needs. We are capable and proud to provide the greatest product solution to add value to the products. CONTROL SYSTEM: New Mstar set up an advanced... [View More..]
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FAQ (Frequently Asked Questions)Where is your company located?Hunan New Mstar Biotechnology Co., Ltd. is located in Hunan in China. Visits are welcome by appointment. Please submit an inquiry through our contact page. What products do you mainly export?We mainly export Green Tea Extract L-Theanine, Soapberry/Soapnut/Sapindus Extract, Cranberry Extract, Lemon Balm Extract, Saw Palmetto Extract, Balck Garlic Extract, Milk Thistle Extract, Grape Seed Extract, Hibiscus Extract, Stevia Extract. Product availability and specifications may vary. For detailed information, please submit an inquiry. Can you handle shipping and customs?We assist with shipping (FOB, CIF, etc.) and provide guidance on customs clearance. Terms vary by destination. Please contact us for details. What payment terms do you accept?We accept T/T, L/C, and Western Union. Terms depend on order size and client agreement. For custom payment options, please contact us. Can I get samples before placing a bulk order?Yes, samples are available for quality evaluation. Fees and shipping may apply, refundable upon order confirmation. Please request samples here. How do you control quality?We maintain strict quality control, including inspections and testing. For certifications or QA details, please contact us. What is the usual lead time for orders?Lead times vary by product and quantity, typically 3 - 30 days. For accurate estimates, please contact us. Do you provide OEM or custom packaging?Yes, OEM and custom packaging are available. For MOQ and details, please contact us. Can I visit your company or have a video factory tour?Visitors are welcome by appointment, and video tours are available. Please schedule via our contact page. |
