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Company Profile
1. Zibo Xinhua fan Co., Ltd. Provides long-term quality services, including a free lifetime of after-sales technical services, one-year warranty period of sold products2. Our company has a specialized after-sales service team, which is composed of technicians with long-term on-site service experience. 3. When there is any problem with the machines sold by our company, we will give an immediate reply within 2 hours after receiving the notice from the user. The maintenance personnel will arrive at the site of use within 48 hours in Shandong province, and 96 hours outside the province. International users will be responded by calls within 4 hours. 4. The personnel′ tasks of after-sales service mainly include handling quality problems of equipment, on-site guidance for installation and debugging. 5. After the formal test run of the fan, according to the data of the testing instrument, the requirements of the national standard are met and the user′s consent is obtained, the a... [View More..]
Contact Us
FAQ (Frequently Asked Questions)Where is your company located?Zibo Xinhua Fan Co., Ltd. is located in Shandong in China. Visits are welcome by appointment. Please submit an inquiry through our contact page. What products do you mainly export?We mainly export Fans. Product availability and specifications may vary. For detailed information, please submit an inquiry. Can you handle shipping and customs?We assist with shipping (FOB, CIF, etc.) and provide guidance on customs clearance. Terms vary by destination. Please contact us for details. What payment terms do you accept?We accept T/T, L/C, and Western Union. Terms depend on order size and client agreement. For custom payment options, please contact us. Can I get samples before placing a bulk order?Yes, samples are available for quality evaluation. Fees and shipping may apply, refundable upon order confirmation. Please request samples here. How do you control quality?We maintain strict quality control, including inspections and testing. For certifications or QA details, please contact us. What is the usual lead time for orders?Lead times vary by product and quantity, typically 3 - 30 days. For accurate estimates, please contact us. Do you provide OEM or custom packaging?Yes, OEM and custom packaging are available. For MOQ and details, please contact us. Can I visit your company or have a video factory tour?Visitors are welcome by appointment, and video tours are available. Please schedule via our contact page. |
