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VIP   Audited Supplier9 Years

Zibo Xinhua Fan Co., Ltd.  

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1. Zibo Xinhua fan Co., Ltd. Provides long-term quality services, including a free lifetime of after-sales technical services, one-year warranty period of sold products2. Our company has a specialized after-sales service team, which is composed of technicians with long-term on-site service experience. 3. When there is any problem with the machines sold by our company, we will give an immediate reply within 2 hours after receiving the notice from the user. The maintenance personnel will arrive at the site of use within 48 hours in Shandong province, and 96 hours outside the province. International users will be responded by calls within 4 hours. 4. The personnel′ tasks of after-sales service mainly include handling quality problems of equipment, on-site guidance for installation and debugging. 5. After the formal test run of the fan, according to the data of the testing instrument, the requirements of the national standard are met and the user′s consent is obtained, the a... [View More..]
Contact Us
Company Name Zibo Xinhua Fan Co., Ltd.
Company Address Wujia Industrial Park, Naojiao Town, Zhoucun, Zibo, Shandong, China  
Location Shandong, China
Contact Person Mr. Chen
Department (Position) Marketing Department (Manager)

FAQ (Frequently Asked Questions)

1. Where is your company located?

Zibo Xinhua Fan Co., Ltd. is located in Shandong in China. We welcome inquiries and visits by appointment. For further details or scheduling, please through the contact us page submit the form to contact us.

2. What products do you mainly export?

Our main products are Fans. Product availability and specifications may vary. For the most accurate and up-to-date information, please through the contact us page submit the form to contact us.

3. Can you handle shipping and customs?

We can assist with shipping arrangements including FOB, CIF, and other terms depending on your needs. Customs clearance varies by country and shipment. For specific shipping options and customs support, please through the contact us page submit the form to contact us.

4. What payment terms do you accept?

Common payment terms include T/T (telegraphic transfer), L/C (letter of credit), and Western Union. Specific terms depend on the order size and client agreement. For tailored payment options, please through the contact us page submit the form to contact us.

5. Can I get samples before placing a bulk order?

Yes, we usually provide samples for quality evaluation. Sample fees and shipping costs may apply, which can be deducted after order confirmation. Please through the contact us page submit the form to contact us to request samples and related terms.

6. How do you control quality?

We have strict quality control procedures during production, including inspections and testing. For specific quality assurance details or certifications, please through the contact us page submit the form to contact us.

7. What is the usual lead time for orders?

Lead time generally depends on the product type and order quantity, typically ranging from 3 to 30 days. For accurate lead times, please through the contact us page submit the form to contact us.

8. Do you provide OEM or custom packaging?

Yes, we support OEM and custom packaging services according to customer requirements. For more details and MOQ, please through the contact us page submit the form to contact us.

9. Can I visit your company or have a video factory tour?

Yes, visitors are welcome by appointment. We can also provide video tours for remote clients. For scheduling, please through the contact us page submit the form to contact us.