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1. Are you a factory or trading company? 
---- We are factory located in Changzhou City, near ShangHai. 

2. Can you provide OEM / Custom service? 
---- OEM as your material, color and length is available . 
---- OEM your own brand logo is okay, too .

3. Do you offer samples before bulk order? 
--- samples are available for quality test . 
   Our factory also offer OEM service for custom samples .

4 . What is your Warranty?
-- All the products will have 12 months Warranty

5 . What payment method do you accept?
---T/T(Bank Transfer) , Western Union, Money Gram, Paypal, etc.

6. What package do you provide? 
-- Inner package: regular poly bag individual or custom retailing package
-- Outer Carton Box .

7. What's the leading time? 
-- The samples is delivered within 2-10 days . 
-- For bulk orders, it takes 15-25 days, or depends on the order quantity .

8. How will you deliver my goods to me? 
--- Small order will be delivered by DHL, UPS, FedEx, TNT, EMS door to door . 
--- For big bulk orders , it is via Air Cargo and Sea Cargo or according to clients' request .