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1200kw/1500kVA China Manufacturing High-Quality Rainproof Soundproof Diesel Generator Set Export Manufacturers
| Price | $25000.00 |
|---|---|
| Min Order | 1 Set |
| Availability | In Stock |
| Shipping From | Tianjin, China |
| Popularity | 260 people viewed |
Model NO.:
S12R-PTA2-C
After-sales Service:
1 Year
Warranty:
1 Year
Type:
Self-Starting Diesel Generator
Installation Method:
Fixed
Stroke:
Four Stroke
Cooling Method:
Water Cooling
Output Type:
AC Three Phase
Speed:
Speed
Conditions of Use:
Land Use
Usage:
Common Units, Standby Unit, Emergency Crew
Landuse Type of Unit:
Low Noise Automation Type
Excitation Mode:
AC Rotating Exciter
Service 1:
with Installation Service
Service 2:
with Training Services
Service 3:
with Warranty Service
Service 4:
with Maintenance and Emergency Services
Service 5:
Provide 7X24 Hours Phone, Email or Remote Video Te
Service 6:
Provide 1-2 Years of Free Maintenance Service, Fre
Transport Package:
Yes
Specification:
4500*2200*2520
Origin:
China
HS Code:
85021310
Product Description
Diesel generator set
Engine available with Marathon, Leroy-somer or EVO-TEC alternators
Voltage Optional: 380V/400V/415V/480V(Special voltage can be customized) Frequency: 50Hz
Main power/Optional multi-machine grid connection
| No. | Service Type | Service Content | Service Time | Person in charge |
| 1 | Pre-sales consultation | Provide product selection suggestions, technical parameter description, solution customization | Customer consultation | Sales manager |
| 2 | Contract confirmation | Confirm contract details, including product specifications, price, delivery time, after-sales service terms, etc | Before signing the contract | Sales manager |
| 3 | Pre-shipment inspection | Complete inspection of the generator set to ensure that the equipment is intact | 1-2 days before delivery | Technical engineer |
| 4 | Logistics tracking | Provide logistics information and track the status of cargo transportation | After delivery until arrival | Logistics specialist |
| 5 | Arrival acceptance | Assist customers to check goods, check product quantity, specifications and appearance | When the goods arrive | Technical engineer |
| 6 | Installation and debugging | Provide on-site installation guidance, equipment commissioning and trial operation | 1-3 days after arrival | Technical engineer |
| 7 | Operation training | Train customers on equipment operation, maintenance and safety precautions | After installation and commissioning | Technical engineer |
| 8 | Warranty service | Provide 1-2 years of free maintenance service, free repair or replacement parts during the warranty period | After the equipment is put into use | After-sales engineer |
| 9 | Regular inspection | Perform device inspection every six months or a year to check device running status | As stipulated in the contract | After-sales engineer |
| 10 | Remote support | Provide 7x24 hours phone, email or remote video technical support | Customer demand time | Technical support |
| 11 | Field maintenance | If the equipment fails, provide on-site repair service within 48 hours | After customer repair | After-sales engineer |
| 12 | Spare parts supply | Provide original spare parts to ensure quick replacement | Customer demand time | After-sales engineer |
| 13 | Maintenance | Provide regular maintenance services, including oil changes, filters, etc | As stipulated in the contract | After-sales engineer |
| 14 | Technology upgrading | Provides software or hardware upgrade services | Customer demand time | Technical engineer |
| 15 | Customer return visit | Visit customers regularly to understand equipment usage and collect feedback | Quarterly | Customer service specialist |
| 16 | Extended warranty service | Extended warranty service, customers can choose to extend the warranty period | Before the end of the warranty | Sales manager |
| 17 | Emergency rescue | Provide emergency troubleshooting services to ensure fast response | When the customer needs urgent | After-sales engineer |
| 18 | Satisfaction survey | Conduct regular customer satisfaction survey and collect improvement suggestions | Semiannually | Customer service specialist |
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