Advanced Body Contouring and Skin Tightening Vela Slim Device

At OM Beauty, our commitment to your satisfaction extends beyond the point of purchase. We offer comprehensive after-sales services to ensure that your equipment continues to perform at its best:

Warranty and Maintenance: All our beauty machines come with a warranty to guarantee their quality and durability. We also offer regular maintenance services to keep your equipment in optimal condition.

Whole-Life Technical Support: We are dedicated to supporting you throughout the lifespan of your equipment. Our team of experts is available to provide technical support and troubleshooting assistance whenever you need it.

Hour Online Support: Our after-sales service is available online 24 hours a day. Whether you need help with setup, operation, or repairs, we are here to assist you at any time.

Training and Resources: We provide training materials and resources to help you and your staff get the most out of your new equipment. This includes user manuals, video tutorials, and one-on-one training sessions as needed.
 

Q1 : Do you have a warranty for the machines?
A: We offer one year warranty for the machines and Lifelong Maintenance and technical support.

Q2 : How long does delivery take?
A: Delivery typically takes 12-15 days, sometimes even sooner.

Q3 : What if the machine malfunctions during operation?
A: Our professional after-sales service team is ready to assist you immediately and resolve any issues with the machine.

Q4: What happens if the machine is damaged during shipment?
A: Don't worry, all shipments are covered by transportation insurance. If any damage occurs, we'll assist you in filing a claim with the insurance company to ensure you get your compensation.

Q5: Do you offer training?
Yes, we provide user manuals and video training to guide you.

Q6: Is OEM & ODM service available?
Yes, we offer OEM & ODM services, but there is a minimum order quantity (MOQ) requirement.

Q7: Can you add my logo to the machine?
Yes, we can add your logo to both the machine shell and the software.

Q8: How can I make a payment?
Once you're ready to place an order, our sales team will issue an invoice with our payment details. You can choose from various payment methods, including Bank transfer, online payment, Western Union, MoneyGram, Remittly, WISE, and more.