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Sunrise Medical has long been committed to improving quality and improving support services.

It has established an independent after-sales department, which is responsible for solving various difficult problems that customers have when using instruments, as well as providing timely after-sales treatment for instrument failures to ensure that all instrument-related problems are solved. Able to give timely feedback to customers.
 
The company has senior engineering personnel with rich experience in the after-sales department to ensure that instrument faults can be diagnosed very accurately, improve efficiency and reduce unnecessary after-sales costs.

1. Q: Are you a factory?
A:Yes, we are not only the factory but also we have our own design team to make the perfect and professional design with your own particular logo, concepts and special requirements.
 
2. Q: How does your company control the quality?
A: With more than 10years working experience in this field, our QC will control the quality during every production process.
 
3. Q: Can you do design for us?
A: We have an experienced R&D team to develop and design new products.
 
4. Q: How can I get some samples?
A: Samples for free,just pay the freight charge.
 
5.Q: How about the Delivery Time?
A: Sample Order: 3-7days after receipt of the full payment.
    Stock Order: 7-15days after receipt of the full payment.
    OEM Order: 20-40days after receipt of the deposit.
 
6. Q: How about the payment terms?
A: It can be 30% initial payment and 70% balance payment before shipping. It can be negotiable under the special condition.
 
7. Q: How can I place an order?
Step 1, please tell us what model and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3,  when we confirmed everything, can arrange the payment;
Step 4, finally we deliver the goods within the stipulated time.