Baby Tumbler Animal Shaped Soft Toy Gift

Q&A

Q: Are you a factory or a trading company?

A: Nantong Eurofield Art's Toys Co., Ltd. is a council member of the China Toy & Juvenile Products Association and the executive president unit of Jiangsu Toy & Juvenile Products Chamber of Commerce. We are an established toy manufacturer with a history of 35 years. We specialize in designing and producing high-quality, design-centric, full-category baby plush toys for infants worldwide.

Q: What audits have you passed?

A: We currently hold BSCI and ISO9001 certifications.

Q: Which markets do you supply to?

A: Our primary focus is on European clients, as evidenced by our brand "eurofield". Over the course of our 35-year operation, we have also established trade relations with clients in the Middle East, the Americas, and Southeast Asia. Serving these clients has been a privilege for us. Currently, we are attempting to expand our sales channels and meet new partners through online exhibitions.

Q: What is your delivery time?

A: Usually, our production time is 70 days after the plush sample is approved and the deposit is received. If your order is urgent, we can accommodate it, but you will need to pay additional fees.

Q: Can we print our own brand?

A: Yes, that's no problem.

Q: Can you make samples based on our own designs and requirements?

A: In our 35 years of operation, we have produced samples for numerous clients and potential clients, offering our expert advice and innovative ideas as their designs transition from 2D to 3D. We would be delighted to serve you.

Q: Why do you charge for samples?

A: Based on your design, we incur special costs for fabrics, printing, and embroidery due to small-batch production and price increases. Our designers and production workers also need to be paid. With the sample fee, our professional technicians will serve you until you are satisfied.

Q: How much is the sample fee?

A: The cost depends on the size and complexity of the sample you wish to make. Typically, the cost is USD 50 per design.

Q: Sample fee refund?

A: Once the relevant sample is converted into an order, the sample fee will be deducted from the final total order amount.

Q: How long does it take to create a sample?

A: It takes 7-10 days after providing detailed information and receiving the sample fee.

Q: What about sample shipping costs?

A: If you have an international courier account, you can choose to pay the freight collect. If not, you will need to pay both the shipping fee and the sample fee.