Q1: Where can I get product & price information?
A: Send us an inquiry e-mail, and we will contact you as we receive your mail.

Q2: How long can I get the sample?
A: Depending on your specific items, within 3 - 7 days is required generally.

Q3: What kinds of information do you need for a quote?
A: Kindly please provide the product drawing in PDF, and will be better if you can provide it in STEP or IGS

Q4: what are the payment terms?
A: We accept 50% as a payment deposit when the goods are done, we take photos for your check and you then pay the balance.

Q5: How to deliver the goods?
A: We deliver the products by Alibaba transportation.

Q6: Are you a trading company or factory?
A: We are a direct factory with experienced engineers and employees as well as an approximate 5,000 square meters workshop area.

Q7: What shall we do if we do not have drawings?
A: Please send your sample to our factory, then we can copy or provide you with better solutions. Please send us pictures or drafts
with dimensions (Length, Height, Width), CAD or 3D file will be made for you if placed an order.

Q8: Can we get some samples before mass production?
A: Absolutely

Q9: Will my drawings be safe after sending them to you?
A: Yes, we will keep them well and not release them to a third party without your permission.

Q10: Is it possible to know how are my products going on without visiting your company?
A: We will offer a detailed production schedule and send weekly reports with pictures or videos which show the machining progress.