Yistar Manufacturer Customzied 100W 300W 500W 1000W 1500W Premium ABS Floodlight Solar LED Flood Light

1. Is Yistar a manufacturer or trading company?
Answer: We are a professional Solar str manufacturing & trading combo. Welcome to visit us our factory. Now we support using ZOOM for online factory visits.
2. What are Yistar's main products?
Answer: We mainly produce Solar Street Light and outdoor lights . To meet the demands of customers' one-stop purchasing, we also provide related accessories, such as driver and emergency driver etc.
3. What LEDs do Yistar use for LED lights ? what brand on driver?
Answer: We mainly use brand LEDs, like Cree, NICHIA, Samsung, Epistar, Sanan, etc.
Meanwell ,Sosen, Moso,  brand on driver.
4. What certificates do Yistar have for the products?
Answer: Our products have ETL, CE, RoHS, and UKCA certificates.
5. Do Yistar offer free samples, and what's the MOQ?
Answer: Yes, we offer free samples and no MOQ for standard products. However, we have MOQ requirements for customized products. MOQ varies depending on the product.
6. What is Yistar's warranty policy?
Answer: We offer a 3 or 5-year warranty for different products, depend on the driver brand you choose, Typically,5 years on Meanwelll & Sosen driver, During the warranty period, if customers provide proof of a product quality issue and it is confirmed by our engineers, we will replace the faulty items. For small quantities, customers do not need to return the defective samples. For larger quantities, customers need to ship back the faulty parts. Repair or replacement products is our max responsibility; we do not assume any other responsibility.
7. Do Yistar provide OEM/ODM services?
Answer: Yes, we have gained a lot of experience in OEM and ODM of Solar street light and outdoor lights. We have an experienced R&D team of over 10 members. We strictly follow the principle that we won't disclose or sell customers' unique designs or jointly developed products to any third party.
8. What is Yistar's lead time?
Answer: Usually, we ship orders in 2 weeks. But it will take a little longer if we have the heavy burden of production tasks. It also takes more time for customized products.
9. How does Yistar ensure the quality of its products?
Answer: Quality is our top priority. We have a rigorous quality control process that includes multiple stages of inspection and testing. All products undergo strict quality checks before they leave our factory. We use high-quality materials and advanced manufacturing techniques to ensure product reliability and performance.
10. What are the payment terms for Yistar?
Answer: We accept various payment methods, including T/T (bank transfer), PayPal, and credit cards. For large orders, we also accept L/C (Letter of Credit). Please contact our sales team for specific payment terms and conditions.
11. How can I become a distributor for Yistar?
Answer: We are always looking for new partners to distribute our products. If you are interested in becoming a distributor, please contact us with your company information and business plan. Our team will review your application and get in touch with you to discuss potential opportunities.
12.How can I place an order with Yistar?
Answer: You can place an order directly through our website or by contacting our sales team via email or phone. Once your order is received, we will confirm the details and provide you with an invoice. After payment is confirmed, we will proceed with production and shipment.