Audited Supplier
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After Sales Service:
2. Experience peace of mind with our dedicated after-sales service. Trust is our promise, your assurance.
3. Our unwavering dedication to after-sales service ensures you experience tranquility and satisfaction, grounded in integrity and professionalism.
4. Your satisfaction is our goal. Our after-sales service is ever-ready to protect your interests.
5. Your contentment is our driving force, and our after-sales team is always prepared to alleviate any concerns.
6.Your happiness is our utmost pursuit. We deliver attentive service to ensure your peace of mind.
7. Enjoy worry-free after-sales service, where customer priority and integrity form our core.
8. Trust is forged through quality, praise is earned through service, and your satisfaction is our relentless pursuit.
FAQ:
Q1: Which countries are your target markets?
Answer: We cater to the elite market segment, offering premium quality and top-tier service.
Our primary focus is on Europe and North America, with Germany leading as our largest European market.
Q2: Can I customize my own brand and logo on the frame?
Answer: Certainly. We offer customization options through printing, laser, stamping, and metal logos.
You can add logos on the lenses and temples. Reach out for more pictorial references.
Q3: Can I take a sample first?
Answer: Yes, you can acquire samples to evaluate our quality.
Q4: How much is the sample fee? Can the sample fee be refunded when placing an order?
Answer: Existing inventory samples are priced at $50 each.
Customized sample costs differ based on material choice; contact us for specific details.
Sample fees are reimbursable upon placement of bulk orders.
Q5: How do you ensure quality?
Answer: We've implemented a stringent quality control system throughout our production, covering raw materials, semi-finished, and finished products.
Each stage undergoes rigorous quality checks, with dual inspections prior to packaging, ensuring excellence.
Q6: How do you ship?
Answer: At Linhai Dingfa Glasses Factory, we ensure speedy and reliable delivery, primarily utilizing premier international express services such as DHL, UPS, and FEDEX to get your Elegant eyewear swiftly and safely to you.
For larger orders, we offer the flexibility of choosing between air or sea freight options. Should you have a preferred freight forwarder, kindly provide us with their details, and we'll gladly accommodate your preference to ensure smooth transportation.
Q7: How is your packaging?
Answer: Our meticulous packaging process ensures your Elegant eyewear remains pristine during transit. Each piece is securely nestled in its own OPP bag. We then carefully place 15 of these in an inner box, and for added protection, 10 of these inner boxes are grouped together in a sturdy cardboard box, ensuring your order arrives in impeccable condition.
