Audited Supplier
Hunan Tona Machinery Technology Co., Ltd. was established in April 2019, and located in Changsha Economic and Technological Development Zone - a global high-end equipment intelligent manufacturing center. We are committed to providing customers with research and development, production, and technical services of complete container handling equipment, bulk cargo handling equipment, ship repair equipment, and customized equipment. We strive to become a leader in the customization of bulk container handling and high-end equipment.
Upholding the principle of innovation-driven development, the Company provides customers with excellent product and service value. Our R&D investment maintains a rapid growth of 30%. By virtue of strong R&D and innovation capabilities and long-term experience in construction machinery, while depending on the complete advantages of Changsha's construction machinery industry chain, the Company currently enjoys a sound development in port equipment, bulk cargo handling, green ship repair, and product customization. The container rotating spreader, which is used for bulk cargo handling, stably ranks first in the domestic market share.
Service concept: quality determines success or failure, service determines the future
Performance pledges and specific measures
1. Provide standardized customer operation training and equipment maintenance training
2. Provide free technical telephone guidance 24 hours a day, and make countermeasures within half an hour. When guiding the customer to solve the fault, professional and technical personnel will arrive at the customer's site within 24 hours.
3. Regular active and preventive inspection equipment, providing standard inspection form filing, monthly inspection and quarterly inspection.
4. Common accessories are sent out on the same day, and customer parts warehouses can be established according to the equipment situation.
After-sales policy
