Audited Supplier
1. CE Certified
2. Hand Push with big wheels
3.LED display control panel
4.24hous timing setting
5.Auto-defrost .Solenovid valve or electrical heating to defrost for option .
6.Accurate humidity setting .
7. Rotary compressor . 3mintues delay to protect compressor
8. Drainage by external hose
9. Fault sensor indicator lighting function
10.Water pump is optional
Our products are accredited with international safety certificates such as CE ,UL, and ETL etc. The annual production capacity reaches 500,000 units. Our company has 15 professional technicians, including the leading engineers in the air-conditioning industry.
Adhering to the principle of reliable, high-quality and energy-efficient, Duokai has developed rapidly in the past few years. Due to their great support of our old and new clients, nowadays our factory have 6 production lines and enough production capacity to supply high quality products to all over the world.
FAQ - COMMON PROBLEM SOLVING
Q1: Do you offer OEM and ODM service?
A: Yes ,we offer OEM and ODM service
Q2: What is your MOQ? Would you accept small orders?
A: One of our advantage is that we have no MOQ requirement. Small orders are welcomed too!
We have special team could handle order orders very well ,they are professional and skillful .Usually it takes 15-25 days for production.
Q3: How would your company offer a very competitive price to your clients and guarantee the good quality as well?
A: As an experienced company we have stable/mature supply chain ,in order to get a special term we do business with all supplier in cash. So our material price and delivery time is better then others.
Q4: How do you control the quality?
A: There are 8 QC staffs and 2 QC manager in our factory, they are responsible for 4 production lines .To guarantee good quality for clients ,our QC staffs take care of them from material - production - package - loading. All materials and final good will be tested at our Lab. before production and packed .They inspects the each process and report to QC managers and Sales directly for any good/bad news. Our final inspection for ready cargoes which is handled by QC manager and Sales ,the report is comply with CE standard. In the past years we have set up a strict Quality Control System ,if you have further question pls contact us freely.
Q5: What do I do if I have a complaint or wish to make a warranty claim?
A: Please contact with your VIP sales who serve you, kindly explain your problem with pictures. We would find the best solution for you!
Q6: What is your difference/advantage over others?
1. Prompt service - 7*24 h stand by & 5-7 day faster sample time
2. Constant after sale service - quality warranty for 1 years
3. VIP service - designing assistance & souring assistance
Duokai will keep on our best to manufacture the first-rate dehumidifiers and deliver quickly for the clients so as to establish a long and firm and friendly business relationship with. If you are interested in any of our industrial dehumidifiers , please feel free to contact us for more information. We are looking forward to forming business relations with you.
