Audited Supplier
China High Quality Manufacturer PHEN Brand Hand Pull Valve
Ningbo PHEN is manufacturer and developer of pneumatic and fluid control automation products. We have two factories and more than 15 years of experience in design, production, management and market development in the pneumatic industry. Our company continues to provide customers with standardised and customised pneumatic and fluid control automation components and systems, helping customers to optimise their products and develop their markets.
Q1: Are you a manufacturer or a trading company?
A1: We are the leading manufacturer of pneumatic products who have many years experience. We have our own factories. You are welcome to visit our factory anytime.
Q2: What's your main products?
A2: We mainly produce Pneumatic cylinder , Pneumatic valves,FRL, Solenoid Fluid Valve and fittings. We also provide precision mechanic machining services and customer customized service.y
A3: Our quality is positioned as one of the top three quality pneumatic component manufacturers in China, becoming the top pneumatic brand in China. Many of our customers are equipment manufacturers, and most of them are among the top three brands in their field. With quality as the first mission, we also insist on offering our customers cost-effective products and services!
Q4: How does your factory ensure the quality control?
A4: Quality is priority,we always attach importance to quality control from the beginning to the end of the production. All our processes strictly adhere to ISO-9001 procedures. Every product will be fully assembled and carefully tested before packing and shipping. If the product is damaged in transit or has quality problems, you can choose to refund or resend the product. Just remember PHEN is always here for you if anything needed.
Q5: Do you accept customized business?
A5: Sure. We Support dimension customized, function customized, quality improve, cost down... Our engineer will design with your drawing or requirements, and send our drawing for you to check. Then, we will arrange production. We do many OEM production for some world famous brands and customers. Such as Pepsi, BMW, etc...
Q6: Can I get some samples?
A6: Yes, for you to properly evaluate products before you buy, sample order is available for quality check and market test. But express charge by your side.
Q7:What is your minimum order quantity?
A7: All MOQs vary, depending on the product. Please feel free to check with us for specific items.
Q8: What about delivery time?
A8: It depends on the product, usually takes about 2-5 working days for small order and 10-15 days for bulk order.
Q9: What's your payment terms?
A9: We usually accept all kinds of payment terms.Such as T/T,L/C,Western Union,Paypal and Cash.
Q10: What's your warranty terms?
A10: We offer 12 months warranty time.
Q11: Do you have the products in stock?
A11: Depends on your request.We have standard models in stock.Some special products and big order will be newly produced according to your order.
Q12: Can I mix different models in one container?
A12: Yes,Different models can be mixed up in one container,even one order.
Q13: I would like to know if you have a partner for export?
A13: Yes, Phen have the right to export and can sell product all over the world.
Q14:What's your company policy If we want to distribute your PHEN in our market?
A14: Firstly, thank you for your interest to promote PHEN brand. We have distributors in many countries. Please no hesitate to contact us for detailed discussions, as we have different policies for different target markets. Surely, You are welcomed to visit our factory and let's talk face to face.
Q15:Would you have a discount if l have a large order?
A15: Yes we could offer different discount according to your order quantity.
Q16: What about your after-sales service?
A16: We have a professional after-sales service team. Your feedback will be quickly responded and solved. We will serve you at all times.
