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   Shantou Sikinta Automation Equipment Co., Ltd. is a service company specializing in the sales and main tenance of automation products. Located in a beautiful coastal city,  the office area is more than 500 square meters. lt is an enter prisethat develops and manufactures complete sets of equipment and electrical products. lt mainly targets the machinery, electric power environmental protection and other industries, carrying out system integration, sofware development, on-site debugging, and providing customers with mature electrical solutions.  Especialy in the mechanical food fiing machine industry, it has made sianificaniachievements and has rich experience in integrating automatic control systems and transmission systems.
   The company has set up aprofessional electrical product maintenance team to serve you and solve any problems you encounter in electrical products. We have a long-term stock of rare or discontinued internationally renowned automation product accessories.  At the same time, we provide the fastest and most efficient maintenance services for all kinds of customers.  In order to adapt to the high development of the Internet, we open stores both online and offline, so that we can help customers save time in finding accessories and maintaining machines. We have enough spare parts in stock for the long-term supply of cold and out-of-production models.

How do I request a repair from SIKINTA?
A repair can be requested via the form on our webshop by phone or mail.

Do you also repair at customers' premises?
No, we do not repair on site, but only inside SIKINTA.

What brands do you repair?
SIKINTA repairs the following brands of industrial electronics:  Elau,B&R, Control 
Techniques, Fanuc, Indramat, Lenze, Schneider-Electric and Siemens.

How long does a repair take at SIKINTA?
Standard repair is currently 4 weeks. For an emergency repair, we strive to have the product 
repaired within 5-8 business days.

How do you guys know what needs to be repaired?
After a comprehensive diagnosis, the defect is determined, after which repairs can be made.

Are you testing all the new products too?
No, only used (refurbished) products undergo testing.

Will my industrial electronics also be cleaned during a repair?
Yes, every repair always involves cleaning the entire product.

Do you also replace components if they are not broken (yet)?
Yes, all components subject to wear are always replaced preventively.

Do you also do preventive maintenance on products?
Yes, we perform preventive maintenance on industrial electronics. We do not do this on location, 
but from our technical department.

Do you also handle complex issues in the field of industrial electronics?
Yes, after assessment we will determine if we can provide the right solution at the product level.

Can the software be retained in my products?
Yes, in many cases we can keep the software. Please do indicate this on the repair request.