Audited Supplier
Our Pre-sale Service:
1.Offering comprehensive technical and business consultation services;
2.Proposing the most suitable scheme and equipment for our clients;
3.Designing and fabricating targeted products according to the special requirements of clients;
4.Training periodically high qualified service technician.
Our after-sales Service:
1.Highly inspecting equipments in every working procedure, quality comes first;
2.Fast & Safe Delivery;
3.Assisting our clients for foundation construction of equipments;
4.Dispatching engineers to install and debug equipments;
5.Training the first-line operators on site;
6. Regularly visit clients to solve production problems Providing life-long maintenance service
7.Providing technical exchanging.
1.Are you manufacturer or trade company?
We are a professional manufacturer for producing fertilizer process machines and related machine(granulator, crusher, mixer, packing, feeding machines and conveyor belt) etc.
2.How about the delivery time?
It can be shipped immediately for the machine in stock,and 5-7days for the machine out of stock
3.How long is the guarantee?
Warranty for 12 months without artificial and deliberate damage.
4.How should to do if I meet some trouble while using?
The English manual book and video will be provide for showing how to resolve the problems, if necessary, we will dispatch our engineer to your factory.
5. Do you provide the installation service after ordering your machines?
As for the single machine, we provide the users instruction and operation video.
As for the production line,we provide the professional construction drawing, and arrange the engineer guide the user install the machines.Help the user train the skilled workers.
6.Can we visit your factory for machine testing operations?
We warmly welcome the clients to visiting our factory for trying machine.
7.Can we see some fertilizer plant with your machine?
We can take the customer to visit fertilizer plants with our equipment.
