Audited Supplier
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Established in 2016, BROS is a leadingenterprise, offering high-quality products andservices globally. lt has grown steadily viaadvanced tech and innovative ideas, committedto excellence in all biz aspects. Comprisingskilled pros, it closely collaborates with clientsfor custom solutions. lts products are known forquality, reliability, and durability, with strict QCBesides product quality, it values long-termcustomer relations, offering prompt service.Looking to collaborate and help businessesthrive globally, customizable per company details.
The BROS Group, in 2017, began a top of the line manufacturing process that prioritizes consumer satisfaction.
Thousands of retail and wholesale clients have continued to share in the exquisite taste we have in the rolling paper design. It's not just about the profit margin and overhead. You can find a lifestyle suited for luxury, appeal, and charm in Bros.
Quality rolling paper and smoking accessories create a long-lasting appeal to a sense of style. You can find the most efficient professionals designer working in the BROS rolling paper factory.
1.Are you a trading company or factory?
We are a manufacturer factory and we also have our own exporting license.
2. Do you have certificate ?
Yes, ISO, FDA, LFGB, CE, PED certificate .We also have some patents in design.
3. How do you control the quality?
In quality control ,the most important is to avoid material mixing.
In our factory , 3 spectro PMl machines are used in material warehouse, production plant, dispatchplant. Pressure inspecting machine, PMl machines, RA roughness spector, hardness testing machine....all machines help in inspection. 2 staff inspect during production in different sections4. lfthere is any quality problem, how do you solve it?We are very proud that we never make one customer leave us.We are not 100% perfect, there issome quality problem. Normally replacement, or compensation, or resend goods to customers as perthe condition, To be discussed as per condition.
5. How long is your delivery time?
For normal products in 7-10 days; for bulk order, in 15-25 days. lt depends.
6. Warranty time?
3 years warranty for all of our stainless steel products.Gaskets or the easy broken parts are not in-cluded due to the different application for customers.
7. Why trust in us ?
14 years in this industry . lt makes us professional .Good credit in this market. All of our machinesare the assurance of our responsibility.
8. Material certificate ?
Material certificaite, mil certificate, pressure testing certificate, roughness certificate, measure certifi.
cate, RT certificate,..can be available, please declare when inquiry us.
About shipment
Order payment, please contact customer service in a timely manner to communicate the delivery of matters, such as special logistics requirements can be requested if not required are shipped by default logistics, customized products by the two sides to communicate the time of delivery.
About signing
Please be sure to check carefully before signing for the package is not damaged, whether the goods are intact, if there is any problem, please contact customer service and courier to deal with.
About color difference
All products in our store are photographed in kind, but different monitors, lights, scenes and personal color recognition positioning will be different, there will be differences, please prevail in kind.
About after-sales
In the baby packaging is not damaged, do not tear the label, not used, does not affect the second sale of the case can contact customer service to communicate the return processing. (Note: customized products are not refundable).
