Audited Supplier
Q1: How is the warranty?
A1: Our machines come with a comprehensive 12-month warranty, effective from the BL date, ensuring peace of mind.
Q2: Can we visit your factory before order?
A2: Absolutely! We warmly welcome both new and returning friends to tour our factory. If needed, we can arrange to pick you up at the station or airport. It would be our pleasure to assist with your travel arrangements, including tickets and accommodation.
Q3: Do you have a stock?
A3: Our machines are typically made-to-order, ensuring each is crafted to perfection. However, during trade show seasons, we might have a few exhibition samples available.
Q4: What's the MOQ?
A4: The minimum order quantity is just one set, tailored for your convenience.
Q5: How about your quality?
A5: We adhere to the highest standards. Our quality management system is certified under ISO9001:2008, alongside ISO14001 and OHSAS18001 for environmental and occupational health standards. Most of our products meet European and American safety certifications like CE, GS, EMS, and UL. With 90% of our products exported to over 60 countries, we've earned a stellar reputation for quality and service.
Q6: Do you have professional engineers?
A6: Yes, we boast a team of seasoned engineers and designers, ready to offer OEM services tailored to your needs.
Q7: Can you provide customized machines?
A7: Indeed, we excel in customizing machines to align with your unique requirements, ensuring a perfect fit for your production needs.
