Audited Supplier
Technical Parameters
| Model | HOLDWIN-1601 | HOLDWIN-1801 | |
| Print Head | 13200-A1/E1x1 | ||
| Color | CMYK | ||
| Printing Speed | 4pass(360x2400dpi):21 Sqm/H | 4pass(360x2400dpi):23 Sqm/H | |
| Printing Mode | Piezoelectric Inkjet Printing | ||
| Medium | Broad Width | 1620 Mm | 1820 Mm |
| Thickness | 1 Mm | ||
| Weight | 60 Kg | ||
| Print Wide Width | 1600 Mm | 1800 Mm | |
| Ink Cartridge | Kind | Eco Solvent Ink /Water Base Dye Ink/Sublimation Ink | |
| Capacity | Direct Supply System(1.5 Liter Ink Barrel) | ||
| Power | Operating Status:3000W | ||
| Printing Accuracy | 3600 Dpi | ||
| Port | LAN | ||
| Voltage | AC 220V±10%,50/60 HZ | ||
| Software | Riprint /PhotoPrint | ||
| Machine Size /Weight | 2585x685x1482 Mm/220KG | 2800x700x1500 Mm/250KG | |
| Packaging Size /Weight | 2700x760x760 Mm/250KG | 2920x760x760 Mm/280KG | |
| Environment | Power On | Temperature:15ºC-32ºC/Moisture Content:35-80%(No Condensation) | |
| Power Off | Temperature:5ºC-40ºC/Moisture Content:20-80%(No Condensation) | ||
| Attachment | Data Cable,Paper Press,User Manual,Waste Ink Cartridge,Ink Cartridge,RIP Software,Etc. | ||
Q&A
Q: What Is The Printing Speed Of The HOLDWIN-1801 Model?
A: The Printing Speed Of The HOLDWIN-1801 Model Is 4pass (360x2400dpi): 23 Square Meters Per Hour.
Q: Which Print Head Does The HOLDWIN-1601 Model Use?
A: The HOLDWIN-1601 Model Uses The 13200-A1/E1x1 Print Head.
Q: What Is The Maximum Printing Width For The HOLDWIN-1801 Model?
A: The Maximum Printing Width For The HOLDWIN-1801 Model Is 1820 Millimeters.
Q: What Type Of Ink Cartridge Can Be Used In These Models?
A: Eco Solvent Ink, Water Base Dye Ink, And Sublimation Ink Can Be Used In These Models.
Q: What Is The Voltage Required For Operating These Machines?
A: The Voltage Required For Operating These Machines Is Alternating Current 220 Volts Plus Or Minus Ten Percent, Frequency 50 Or 60 Hertz.
Q: What Software Is Needed For Running These Printers?
A: Riprint Or PhotoPrint Software Is Needed For Running These Printers.
Q: What Is Included As Attachments With The Printer?
A: Data Cable, Paper Press, User Manual, Waste Ink Cartridge, And Ink Are Included As Attachments With The Printer.
1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.
