Industrial Warehouse Storage Racks Heavy-Duty Q235 Steel Metal Wisda Commerical Push Back Pallet Rack

Q: What are your trading terms?
A: 1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading.
2) Lead time: normally in 15-35 days after deposit is received.
3) Sample policy: Samples are always available for each model. Samples can be ready in 7-15 days once payment is received.
4) Shipping port: Shanghai / Nanjing China.
5) Discounts: we offer a good discount for large quantities.

Q: How I can deliver my goods?
A: 1) Sea Freight: we will update sea freight once we know your sea port where goods will be delivered.
2) Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items.

Q: What is your service?
A: 1) Your inquiry related to our products or price will be replied to in 12 hours.
2) Well-trained and experienced staff to answer all your inquiries in fluent English.
3) OEM & ODM, any your customized racking we can help you to design product.
4) We have very experienced professional engineers to make the best solutions.
5) Warranty: 10 years warranty, the broken parts will be replaced and sent to you.

Q: How to purchase your product?
A: Design drawing →Confirm drawing→Quotation→PI→Confirm PI→Arrange 30% deposit→Manufacturer→QC inspect→Pay balance→Shipping

Q: May I know the status of my order?
A: Yes. We will send you information and photos at the different production stages of your order. You will get the latest information in time.

Q: What's the payment? 
A: T/T or LC