Audited Supplier
| Technical Information | ||||||||||||
| Feature | Standard | |||||||||||
| Visual Defect(shade, Emboss, Gloss) | Observing from 600mm distance | No obvious visual defect | ||||||||||
| Wearlayer thickness | EN429/ASTM F410 | Pass | ||||||||||
| UV Coating | BS3900 | Quantity 8g/m2 | ||||||||||
| Thickness | EN428 /ASTM F386 | Pass | ||||||||||
| Size | EN426 / ASTM F536 | Pass | ||||||||||
| Curling | EN434/ ASTM F2199 | < 1.67mm | ||||||||||
| Dimensional Stability(80°C/6Hour) | EN434 / ASTM F2199 | < 0.2% | ||||||||||
| Delamination | EN ISO 24345:2006 | 95 | ||||||||||
| Residual Indentation | EN433 /ASTM F1914 | < 8% | ||||||||||
| Smoke Density | ASTM E662 | < 450 | ||||||||||
| Chemical Resistant | EN423 / ASTM F925 | Pass | ||||||||||
| Abrasion Class | EN660-2/ ASTM D3389 | Pass | ||||||||||
Quality Guarantee
• ISO9001 Quality Control System: Ensuring unrivaled excellence and adherence to international quality standards.
• Professional internal product and QC team: Seamlessly blending expertise to ensure top-tier quality control.
• Pre-inspection for all raw materials: Rigorous checks right from the start to promise outstanding product integrity.
• Mid-inspection during production from every process: Vigilant oversight at every stage to uphold our high standards.
• Final inspection by CIQ's laboratory or ourselves: Conclusive assessments guarantee flawless finishes.
• The customer's inspection is also acceptable: We welcome your scrutiny to assure mutual satisfaction.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Our commitment to resolving concerns swiftly and efficiently is unmatched.
Advantage
Better Quality, Increasing you sales
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: Leveraging cutting-edge technology and rigorous standards, we tirelessly strive to push the boundaries of quality.
• ISO9001 Quality Control System: Our foundation for unremitting commitment to quality excellence.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Multilayered quality checks to ensure exceptional standards at every production stage.
• Third Party Laboratory support: SGS, Intertek...: Independently verified by world-renowned labs, enhancing our credibility.
• Efficient Claim Settlement If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Swift and thorough resolution processes to maintain customer satisfaction.
Better Service, Saving your cost
• Order Weekly Update: Stay informed and in control with our regular updates.
• On-time delivery: Punctuality is our promise, ensuring your plans proceed smoothly.
• Free sample support: Experience our products firsthand at no cost.
• Free new products samples into container: Explore innovation with complimentary new product samples.
• Make professional & Special Samples, displays according to customer's requirement: Tailor-made solutions to meet your unique needs.
• Develop products (design, size, surface and so on) based on customer's requirement: Your vision, our execution; products crafted to perfection.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our dedicated team is your assurance of excellence.
• 10 Years Quality Control & Inspection Team: Decades of experience ensuring superior quality.
• On-time Communication within 24hours: Swift responses to keep you seamlessly informed.
• Always keep Promise: Our word is our bond; reliability guaranteed.
• Always ready to be your strong backing: Unwavering support to propel your success.
Excellent "quality and service" perfectly solve worries for "worldwide customers";: Discover peace of mind with our unparalleled quality and service.
Successful "cooperation and win-win" fully build a strong backing for "business partners"!: Achieve shared triumphs through exemplary collaboration.
Richwood Laminate Flooring, Beyond Your Imagination!: Experience flooring solutions that redefine possibilities.
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
