Modern Glass Glass Bubble Modern Pendant Lighting for Living Room

Packing 

1.Lamp frame SKD packing with styrofoam inside, the crystal beads are packed with poly bag and foam. 
2.A=B 5 layer brown standard waterproof carton especially for exportion. 
4.Information of package printed in English or other language required. 
5. Every package is offered with English installation instruction and pictures.

Packing Details :
* Fragile parts (crystals, glasses) are seperately wrapped in bubble bags
* Perfect protect for the whole fixture in thick EPS foams
* Waterproof strong outer carton packed
* Wooden cases outer packing for over-sized items

Instruction Manual :
* Our fixtures require home installation
* Detailed English instruction manual will be offered for each of our lightings

Spare Parts :
* For small parts (crystals), we'll always prepare several backups in your package in case of missing or damage during delivery
* If you find missing or damage for any other spare parts, just contact us at once and we will send replacement as fast as we can

 

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1.For all your inquires about us or our products, we will reply you in detail within 24 hours 

2.We have a good translation, enthusiastic sales and service who can speak fluently in English language 

3.We offer OEM services. Can print your own logo on product , can customize the retail box packing and other things. 

4.We have very experienced R&D engineers and we have strong ability to do ODM projects.

Q:Can you provide OEM or ODM service?
A:Yes,our company professionally takes OEM and ODM service depending on our excellent R&D team, perfect quality and lighting
solutions,just tell us your ideas.

Q:How can I get a sample for quality check?
A:After price confirmation, you can require samples to check our quality.If you need samples,we will charge the sample cost.
Butthe sample cost can be refunded after order confirmationif the quantity can exceed our MOQ.

Q:How can i purchase order?
A: Catalogue → Feedback Item No. and Quantity → Quotation →PI → Confirm PI → Arrange 30% deposit
→ Manufacture →Pay balance → Shipping

Q:What's the lead time for mass production?
A It depends on the order quantity and the reason you place the order. Our usual practice is around 20-30 days after the deposit
payment. And we suggest that you start inquiry 40 days before the date you would like to receive the goods.

Q:What is the terms of delivery?
A:We accept EXW, FOB, CIF, etc. You could choose one of the most convenient and cost effective way.

Q:What is your market reach throughout the region?

A:Our markets around the world in every corner, we have 10 years of experience in foreign trade, our customer base has, we have worked with us in most country buyers, producers and distributors to reach more than 10,000.
 

Q:What is your main product line is made?

A:We mainly produce a series of crystal lighting. (crystal chandeliers, crystal ceiling lamps, crystal wall lamps, table lamps, floor lamps, and more.

Q: Your factory or trading company?

A:We are a factory, we provide OEM services. Some famous foreign supermarkets and we often collaborate.

Q:Do You have the ability to do independent research and development?

A:Our engineering department has 4-5 people, we have the research and development capabilities. We also collect regularly each customer feedback, product improvement, and new product development. We also hold monthly new product launches.

Q:What will you provide services?

A:If you do not mind, you can tell us the following information, you are factories, wholesalers, purchasing, dealers, consumers, or do engineering, design, or home. We can provide a detailed explanation to you. You will also patiently answer every question. We have established a customer complaint side, if you are not satisfied with our service, you can directly tell us via e-mail or telephone. We answer all your questions for you. Thank you