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Q1:What can you buy from us?
A:We are professional dealer in excavator parts, such as desel engine assy,hydraulic pump, hydraulic control valvetravel motor,diesel fuel system,gearbox parts, swing gearbox motor parts, electrical parts, engine parts, used excavator,etc.
Q2:How long is the warranted time?
A:For natural broken,Warranty 3-12 months any quality problem will offer support freely.
Q3:What's the shipping way you can offer?
A:(1) Big order: By sea or by air.(It can reduce the costs).
(2) Small order: DHL,TNT,UPS,FEDEX,EMS,ARAMEX.
Q4:What's the terms of the transaction?
A:EXW,FCA,FAS,FOB, C&F,CIF,CPT,CIP,DAF,DES,DDP.
Q5:How about the lead time?
A:(1) ln stock: 1-3 days.Always in 24 hours.
(2) Out of stock: lt's according to your quantity, and we have cooperated with factory,We will let you know when we quote.
Q6:Why choose OTTO?
A:(1)We are professional dealer in excavator parts, support full ranges of OEM excavator accessories,new and used genuine parts.
(2)100% quality guaranteed;Small order and sample order are acceptable, Large quantity and price negotiation.
(3)We spread our products to every corner of China, southeast Asia, mid east countries, Europe and America etc. And provide professional information and service.
