Audited Supplier
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Packaging and delivery
Q:Why should I choose your company?
A: We are a specialist manufacturer and producer of quality Arts and Crafts products, we bring new and innovative ideas and products through our New Product Development, our customer servicecentre, manages the order process and our PE and QA manage the quality side. Our in house manufacturing means we control your order through all the stages.
Q:How do you control the quality?
A: We have a dedicated team of Quality personnel, ensuring the product specification is correct and fit for purpose and manufacture, our QA team who carry out in house inspections to ensure the product, is as per your requirements.
Q:What is your terms of payment?
A: Normally we prefer a deposit and balance in sight of B/L, other ways are negotiable.
Q: Can we request a heart shape spoon set sample for reference?
A: We are glad to send heart shape spoon set samples for your review. Standard samples can be free, but you may need to pay the courier fees.
Q: Can you print our brand on the product?
A: Yes, we can.
Q: What is the lead time?
A: Repeat orders are standard 45 days, new products are 60 days.
Our Services:
1) Your inquiry will be replied within 12 hours.
2) Well-trained & experienced sales can reply your inquiries in English.
3) Working time: 8: 00 am ~10: 00 pm, Monday to Friday (UTC+8). During working time, E-mail will be replied to you within 2 hours
4) OEM & ODM projects are highly welcomed. We have strong R&D team.
5) The order will be produced exactly according to order details and proofed samples. Our QC will submit inspection report before shipment.
6) Your business relationship with us will be confidential to any third party.
7) Good after-sale service.
