Audited Supplier
1. What are hot tub installation requirements?
Getting a hot tub installed in the backyard is much simpler than you imagine. Basically, you need to make sure that you have access to the backyard; a solid, level place to set the spa; and electricity, and a garden hose in close proximity.
2. What is product warranty?
(1)5 years warranty for the tub structure
(2)years for Acrylic surface
(3)1.5 years for Electronic equipment and controls
(4)1.5 years Plumbing Components
3. How often need to change the hot tub water?
Many spas need to be drained and refilled every three to four months due to chemical build-up. But the timing really depends on the water care system you choose and your usage habits.
4. Must the hot tub be installed outside only?
Although most of the hot tubs are installed outside, you can install them just as easy inside.
5. Is it suitable for the electricity in my country?
Yes we produce the hot tubs according to the electricity of the customer's country. And testing it well before delivery.
6. What is the terms of payment in your company?
A:T/T, L/C, Western Union, Papal, OA is support.
7. What is the product certification you have?
A:Our product approved with CE, RoHS, SAA, KC,ETL etc. Also ISO9001 quality management system.
