Audited Supplier
COMMERCIAL TRAINING BIKE
AI3 Stair Climber AI5 Elliptical AI3 Elliptical AI5 Treadmill AI5 Stair Climber AI3 Upright Bike AI5 Upright Bike AI3 TreadmillWarranty Policy
The warranty periods commence on the invoice date of original purchase. This warranty applies only against defects discovered within the warranty periods and extends only to the original purchase of the product. Parts reparied or replaced under the term of this warranty will be warranted for the reminder of the original warranty period only.
| Structural Frame | 10 Years |
| Running belt, Running deck, Transmission belt | 3 Years |
| Motor | 8 Years |
| Motor Controller | 3 Years |
| Generator / EMS/ ECB Brake | 2 Years |
| Screen | 2 Years |
| Mechanical & Electrical Parts | 2 Years |
| Key Pad | 1 Year |
| Headphones, Jacks, USB Connectors | 180 Days |
| Batteries | 1 Year |
* Frame is defined as the welded metal base of the unit and does not include removable parts.
This warranty shall NOT apply to the following:
1. Failure to provide reasonable and necessary maintenance as outlined in the owner's manual.
2. The equipment misses a serial number or with a serial number tag that has been altered or removed.
3. Human mistake, collision, does not follow the usage instructions, or misuse(we may charge the parts fee).
Q&A
Q1: How long is the lead time?
A1:Within 15-35 Working Days.
Q2: What is the MOQ?
A2: 1 set both strength equipment and cardio machine (treadmill or exercise bike will be ok ).
Q3: Do you have any certification?
A3: Yes, we have passed CE, ISO9001, RoHS, EN957, etc.
Q4: How about the payment?
A4:We support the T/T ,L/C, West Union(30% deposit,70% balances before the shipment )
Q5: Do you accept OEM and ODM?
A5:Yes, we sell our own brand Sunsforce, we accept OEM and ODM as well with your logo and requirements.
Q6: Can we visit your factory?
A6: Sure. We are located in Qingdao, Shandong China. Please make an appointment in advance, and we will arrange it accordingly.
