Top Quality AC 11kw 22kw Electric Car Charger EV Charging Station

FAQ:
Q1: What is your packaging method?

A: Generally, we pack our goods in brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after receiving your authorization letters.

Q2: What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment.

Q3: What is your lead time?
A: Our lead time is typically 7-40 days and depends on the items and order quantity. For special requirements, expedited processing is available upon request.
Q4: Can you provide customized development of the products?
A: Yes, we offer customization services. We can tailor the product appearance based on the drawings you provide and replace specified components as requested .
Q5: What is your sample policy?
A: If we have ready parts in stock, we can provide samples. Customers are responsible for sample and courier costs.
Q6: Do you test all products before delivery?
A: Yes, all products undergo 100% testing before delivery.
Q7: How do you ensure long-term customer relationships?
A: 1. We prioritize high quality and competitive pricing to benefit our customers.
2. We treat every customer with sincerity and respect, fostering a friendly business environment.