Audited Supplier
FAQ
1.Can I get some samples?
Yes, Sample order is available for quality check and market test. But you have to pay for it.
2.What's delivery time?
If we have in stock, we can send the goods to you immediately. If not, usually takes about 3-5 working days for small order and 10-15 days for big order.
3.What's your payment terms ?
We usually accept T/T, Western Union and Cash.
4.Can I mix different power in one container?
Yes, Different models can be mixed up in one container, even one order.
5.How does your factory do the quality control?
Quality is priority, we always attach the importance to quality control from the beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.
6.Can you sell spare parts?
If you are using or selling KUVO products, we can sell spare parts to you. But we couldn't sell the half-finished products.
7.Can the inverter connect with computer?
Yes, all inverters have built-in RS485 port and support Modbus communication protocol.
8.How can I trust you?
Our company's values are integrity, responsibility, innovation and cooperation and our company has been audited and approved CE, ISO9001. Assessment report could be sent to you by e-mail.
