Q1: What is your scope of business?
A: We specialize in the export of offset printing machinery spare parts for Heidelberg, Man Roland and Komori. The main products include circuit board, pneumatic cylinder, bearing, sensor, gear, valve, motor, belt, gripper, gripper bar, cam follower and so on.

Q2: What is your means of packing?
A: Generally, we pack the goods in carton or wooden case and use bubble pad to protect it. Also, we can pack the goods as your specific request. The detailed package pictures and videos will be sent to you before shipping.

Q3. What type of payment do you accept?
A: L/C, T/T, Western Union, Paypal, MoneyGram.

Q4: How about the delivery time?
A: Most spare parts are in stock. Generally, we will arrange shipment within three days after your payment. The specific delivery time depends on your order and your location mostly. Please rest assured that shipment will be arranged immediately on receipt of your payment.

Q5. Will you test the product before delivery?
A: We promise that all of the products are in good condition through the strict quality control and they will be tested repeatedly and checked carefully before delivery.

Q6: How many years have you engaged in printing industry?
A: Guangzhou Xiang Chen Printing Equipment Co, Ltd is founded by Jason who has devoted himself to printing industry for more than 15 years. As the professional experience began to accumulate in this field, he established the company in 2015 to deal in offset printing machine spare parts.

Q7: Why choose us?
1.You will benefit a lot from our high-quality products, competitive price and considerate customer services. We have made long-term cooperation with many oversea customers.
2. Due to our steady and sincere way of conducting business, our company enjoys good reputation among the local wholesalers in domestic market.
3. There is a professional engineer team in our company who served in the leading domestic printing industry for many years. They will offer you the best spare parts replacement solution and repair services according to your specific demands.
4. We are willing to enter into business relations with you on the basis of equality, mutual benefit and exchanging what one has for what we need.

Q8. How can I visit your company?
A: Our company is located in Classic Print Mechanical Market, Guangzhou, China. It is half an hour away from Guangzhou Baiyun International Airport. Welcome to your Visit.