Frequently Asked Questions

(1) Are you a manufacturer?
Absolutely, we are a 100% manufacturer with over 15 years of experience in the packaging industry, ensuring excellence and innovation.

(2) Do you have stock products to sell?
No, we specialize in OEM/ODM orders only. All our paper boxes are tailor-made with your unique design and artwork. If you lack a design, our professional designers are at your service to create it for you.

(3) What is the common delivery time?
Typically, it takes 25 days post order confirmation to ensure every detail is perfect.

(4) Can I get some samples?
Certainly! After price confirmation, you may request samples to assess our quality. We offer blank and digitally printed samples free of charge.

(5) What is the price?
To provide an accurate quote, please share the following details: box size and shape, paper material, order quantity, printing color and design, surface treatment, or any specific requests.

(6) What is your minimum order quantity?
Generally, our minimum order quantity is 1000 pieces per size and color. For your first order, we offer a flexible MOQ of 500 pieces.

(7) How to control the product's quality?
We prioritize quality control to maintain an exceptional standard. Our guiding principle is to consistently deliver better quality, pricing, and service to our esteemed customers.

(8) How can I arrange shipment?
1. Utilize your preferred shipping forwarder, and simply provide me with the contact details to arrange the shipment seamlessly for you.

2. If you lack a preferred shipping forwarder, just give us the airport or seaport details. We'll provide you with a quote and handle all arrangements, ensuring a hassle-free experience even if you lack prior shipping experience. Our marketing team will offer expert shipping advice, including air and sea freight costs with delivery times.