ETL Certified 16 Inch Freestanding Fireplace Stove with 3D Flame Effect for Indoor Use with Remote

1. How soon can I see the sample?                            
A: 5-7 days after payment of the sample amount and postage of the sample.Sample arrival time in your city to see what logistics you choose.                            
                           
2. How soon can I receive the goods after I place the order?                            
A: about 45-60 days to finish, 20-25 days to reach your city.A total of 70-80 days.                            
                           
3.What if my goods broke when I got them?                            
A: there are two situations during transportation.One is that both the packing and the goods are broken.The former is our responsibility,                       the latter is the logistics company's responsibility.We promise: no matter who's responsible, as long as the goods are bad, we will try our best to send you new ones for free in the shortest time.                            

4. How to install?                            
A: we provide you with very detailed installation drawings. Each part has A unique number corresponding to the drawings.                            
                           
5. May we visit your factory?                            
A: Sure, you're welcomed to our factory any time.