Electric Genset 20kw/25kVA Soundproof Fg Wilson Diesel Generator

Q: Can I visit your manufacturing facility?
A: We would be honored to host you at our production complex. Please contact our customer relations team to coordinate your visit itinerary, and we will make the necessary arrangements to ensure a seamless experience during your stay.

Q:Can you offer OEM service?
A:Yes.We have full OEM capabilities compliant with international production standards, offering product customization from packaging design to technical specifications."

Q: What does the product warranty cover?
A: Our comprehensive warranty program covers all manufacturing defects and workmanship issues, with standard protection valid for 12 months or 1,000 operational hours (whichever occurs first). For customized project solutions, we offer tailored warranty extensions - please consult our technical team for specific terms.

Q: What are your production lead times and accepted payment methods?
A: Standard lead time ranges between 25 to 35 working days from order confirmation. 
We accept major international payment instruments including Telegraphic Transfer (T/T) and Letters of Credit (L/C), with specific terms outlined in our proforma invoices.

Q: Where is your nearest shipping port?
A: Fuzhou port,Fujian province,China

Q: What differentiates your company in the generator industry?
A: As an ISO-certified manufacturer boasting two decades of specialized expertise in power generation systems.