European Standard Stay Rod Metallic Tie Rod with Hot Galvanized

Q1. Can I have a sample order for this product?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.

Q2. How do you ship the goods and how long does it take to arrive?
A: We usually ship by air or ocean shipping,  It usually takes 10-30 days to arrive. For sample or small orders use DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. 

Q3. Do you have certificate for raw materials?
A: We build long-term relationship cooperation with qualified ISO9001 ROHS raw material suppliers

Q4. Do you offer OEM Service? 
A:We accept OEM, and ODM. The product size and material are customized. Our own logo and own design are welcome. We will produce according to your requirements and description.

Q5. Do you offer a guarantee for the products?
A: Yes, we offer 1-2 years warranty on our formal products.

Q6. What is your Payment terms?
A: For large orders: T/T LIC
  For small orders: T/T Western Union and Paypal are acceptable

Q7. What about delivery time?
A: 1) Samples: within one week.
    2) Goods: 15-25 days usually.