Q1: .Are you a manufacturer or trading company? A: We are a professional manufacturer of led flashlight, led headlamp, and other lighting product.
Q2: How do you control quality?
A: We are ISO9001 certified and strictly follow the ISO procedures that we have set into place. We have an excellent QC process and department. They will inspect every flashlight and lighting products and ensure every product can work before shipped out.
Q3: What types of packaging do you usually use for this product?
A:Normally we offer White Box packing.
Q4: How long does it take to manufacture once an order has been placed?
A:It depends on the volume of the order.Most Online wholesales orders we ship within 7 days after we receive payment.
Q5:What methods of payment do you accept for the full-order?
A:Various payment methods are available, including via PayPal, Visa,MasterCard, AlibabaTrade Assurance,Western
Union and T/T.
Q6: Is it possible to put our logo on your product or product packaging?
A:Of course, we have a factory, welcome to customize such as your brand,LOGO,Color, Product Manual,packaging etc....
Q7: How do you to handle the issue if the products have some problem after received?
We will compensate the customers for loss by products or discount if the problem caused by the product.
Q8: May I have your samples?
According to our sample policy, samples are free of charge for our common existing ones within a certain amount but customers need to bear the express charge. If customers have an international express collect account no. for Fedex, UPS, DHL and so on. This will be more convenient for us.If customers are satisfied with the finished samples andwill place the first order, we will start to refund the sample charge.For actual refundable procedure, this will be finalizedaccording to actual sampling charge, the first order amount and actual